FAQs & Troubleshooting
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303 Results
- 5120/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5211/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 5307/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5401/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 5501/04/2022Scan multiple pages into one file instead of each scan being saved as a separate file.
- 5624/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5717/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 5806/01/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 5910/11/2021Open the Control Panel (For Windows)
- 6012/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6130/09/2021Uninstall the drivers (Windows)
- 6219/03/2021I get a TS error when trying to print on a wireless network.
- 6319/01/2021ControlCenter3 displays a blank screen at startup (Windows)
- 6429/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 6527/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 6616/07/2020Cannot print after a Windows 10 update (June 2020)
- 6706/07/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 6806/07/2020Scan using XSane or GIMP (Linux)
- 6906/07/2020Important points for specifying the scan area (Linux)
- 7006/07/2020What driver package format is supported by my Linux distribution?
- 7113/05/2020Configure scan settings without administrator privileges (Linux)
- 7213/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 7313/05/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 7416/04/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 7506/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 7606/04/2020Delete a network scanner entry. (Linux)
- 7706/04/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 7806/01/2020When I print images, the quality is not good (Linux)
- 7903/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 8003/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 8127/11/2019Print command (LPR) (Linux)
- 8227/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 8329/10/2019Pre-Required Procedures (Linux)
- 8429/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 8529/10/2019Large characters are printed incorrectly. (Linux)
- 8629/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 8723/10/2019To install the printer driver easily using a tool. (Linux)
- 8820/09/2019Enable the Brother machine's network interface.
- 8914/06/2019Windows 10 Support Information
- 9012/06/2019Uninstall printer drivers (Linux)
- 9123/04/2019Set up your Brother machine on a wireless network.
- 9219/04/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 9322/03/2019Protect your Brother machine against unauthorised access over the network
- 9430/01/2019Print command (cupswrapper) (Linux)
- 9529/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 9629/01/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 9729/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 9829/01/2019Command List of brscan. (Linux)
- 9929/01/2019Uninstall the scanner driver. (Linux)
- 10029/01/2019Uninstall Scan-key-tool. (Linux)