FAQs & Troubleshooting
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245 Results
- 51Set the date and time
- 52When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 53The LCD displays an error code (number). What does it mean?
- 54I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 55My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 56Configure and use PC-FAX (CUPS) (Linux)
- 57I installed scan-key-tool, but it does not work. (Linux)
- 58Check the firmware version.
- 59I cannot print from my computer via USB.
- 60When I scan a document using ControlCenter, the scanned file size is too big.
- 61The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 62When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 63When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 64How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 65Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 66I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
- 67I'm using Outlook address book for PC-FAX sending. When I click on the "Address Book" button in the FAX Sending dialog box, an error message is shown and I cannot open the Outlook Address Book.
- 68The Printer Driver does not show print resolution. How do I determine the resolution settings?
- 69Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 70Scan a document from a Windows XP application
- 71"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 72How do I clear the message "PAPER JAM" from the display?
- 73Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 74Improve poor print quality.
- 75What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 76Can I confirm that the FAX was sent correctly?
- 77I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 78Why can't I print when an ink cartridge is empty?
- 79Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 80I'm unable to access the memory (media) card in the media slot. What can I do?
- 81Images of the thumbnail page from the media (memory) card won't print.
- 82Configure the Scan to Email Feature (Linux)
- 83The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 84Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 85I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 86Important points for specifying the scan area (Linux)
- 87To install the printer driver easily using a tool. (Linux)
- 88Open the "Scanners and Cameras" and Properties.
- 89The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 90Do I need a telephone line to send and receive faxes with my Brother machine?
- 91Send a fax
- 92Can I print from or scan to Android™ Smartphone?
- 93Send a PC-FAX
- 94"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 95Scan and save a document in PDF format (Scan to File)
- 96Why doesn't my Brother machine have a dial tone?
- 97Verify if the Brother machine has a dial tone
- 98I cannot pull the paper tray out of my machine. What can I do?
- 99How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 100Scan a document from the Windows Vista Photo Gallery