FAQs & Troubleshooting
![]() |
Popular |
212 Results
- 51TONER ENDED
- 52I cannot scan via USB. (Mac OS X)
- 53Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 54Toner Low
- 55Drum End Soon
- 56Can I use non-Brother or third party supplies with the Brother machine?
- 57What is the BRAdmin Professional software used for?
- 58Turn the Toner Save mode on or off
- 59When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 60I am unable to print from a client PC to a printer on a print server. (Linux)
- 61A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 62The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 63Receive faxes on the computer for Windows (PC-FAX Receive)
- 64Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 65Clean the Drum Unit.
- 66I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 67I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 68Cannot print after a Windows 10 update (June 2020)
- 69Check the remaining ink or toner level (Linux)
- 70Command List of brscan. (Linux)
- 71Set up your Brother machine on a wireless network.
- 72When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 73Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 74My Brother machine could not be found over the network when I installed drivers on my PC.
- 75How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 76Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 77I cannot find some option in the Printing preferences. (For Windows)
- 78Download a file from the "Downloads" section and save it to Windows 8 computer.
- 79The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 80Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 81Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 82Can I use AirPrint with my Brother machine?
- 83I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 84Scan a document and e-mail it as an attachment (For Macintosh)
- 85Scan and save a document in PDF format for Windows (Scan to File)
- 86Scan multiple pages into one file instead of each scan being saved as a separate file.
- 87I'm having an issue with the print quality.
- 88I am having a problem receiving faxes.
- 89What is Distinctive Ring and how do I program it?
- 90Confirm that a FAX I sent was received correctly.
- 91The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 92My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 93I cannot install Brother drivers on Debian 10 or later (Linux)
- 94Configure the Scan to Email Feature (Linux)
- 95Configure and use the Scan Key Tool (Linux)
- 96The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 97"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 98Important points for specifying the scan area (Linux)
- 99I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 100I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)