FAQs & Troubleshooting
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116 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51What is the recommended paper?
- 52Ghosting images
- 53I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 54Check the firmware version.
- 55The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 56The printer status is Offline or Paused.
- 57My Brother machine has no power.
- 58A security warning appears when accessing Web Based Management via HTTPS.
- 59I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 60I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 61Can I send a print job to multiple machine email addresses using Email Print?
- 62The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 63I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 64I am unable to print from a client PC to a printer on a print server. (Linux)
- 65I cannot print on a wireless (Wi-Fi) network (Windows)
- 66After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 67Control Printer Driver settings (only available for Windows)
- 68Enable the Brother machine's network interface.
- 69Open the Status Monitor (Windows)
- 70What is the difference between the toner cartridge and the drum unit?
- 71I cannot print from my computer via USB.
- 72Cartridge Error
- 73What is the default password for my BRAdmin or Web Based Management?
- 74When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 75Can I use non-Brother or third party supplies with the Brother machine?
- 76I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 77I cannot connect my machine to a Windows 11 computer via USB.
- 78Where can I download Brother iPrint&Scan application for Mac?
- 79My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 80The driver installation finished successfully but I cannot print. (Linux)
- 81Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 82Update the Driver or Firmware for your Brother machine
- 83I get a TS error when trying to print on a wireless network.
- 84"Offline" appears on the Status Monitor. (Windows)
- 85Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 86In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 87Toner specks
- 88Where can I find my Brother machine's serial number?
- 89Black lines down the page
- 90I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 91Check the remaining ink or toner level (Linux)
- 92When I print images, the quality is not good (Linux)
- 93The downloaded driver's name is different from my machine's name. (Linux)
- 94Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 95Large characters are printed incorrectly. (Linux)
- 96To install the printer driver easily using a tool. (Linux)
- 97Set up your Brother machine on a wireless network (Windows/macOS)
- 98Access Web Based Management *
- 99Reset the Drum Counter *
- 100Open the Control Panel (For Windows)