FAQs & Troubleshooting
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142 Results
- 51I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 52I updated the Web BRAdmin and cannot enable the logging function.
- 53When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 54How can I install the Web BRAdmin on Windows Server 2003?
- 55When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 56Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 57Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 58When I print a PDF file in 2 in 1 mode, the printer prints dots after printing the first few pages. How do I stop this happening?
- 59Uninstall the drivers. (Mac OS X 10.5)
- 60"JAM DUPLEX" error appears on the LCD.
- 61"JAM REAR" error appears on the LCD. What should I do?
- 62"JAM TRAY 1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 63Printouts have a curl or wave.
- 64What is UPnP and SSDP?
- 65Black toner marks appear across the page.
- 66White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 67Lines appears across the page.
- 68Can I print from DOS applications?
- 69What can happen if the wrong paper is used in your machine.
- 70What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 71How do I lock the control panel settings?
- 72How do I factory reset the print server?
- 73What is the printable area per page?
- 74What is the BRAdmin Professional software used for?
- 75How can I print envelopes?
- 76The printed letters are slanted, positioned incorrectly.
- 77Vertical black lines appear on the printout.
- 78I cannot install the driver when using the Driver Install Tool. (Linux)
- 79My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 80The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 81Large characters are printed incorrectly. (Linux)
- 82I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 83I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 84Windows 10 Support Information
- 85Install the built-in drivers (For Windows 8 and Windows 10)
- 86I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 87A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 88The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 89Windows 7 Support Information
- 90In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 91When I print a PDF file that was created from a scanned image using Adobe® Acrobat® / Acrobat® Reader® 5.0, white vertica lines appear on the print out.
- 92Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 93When I select 2 sheets in Excel and try to print in 2-sided(Duplex) mode, I cannot. Why?
- 94When I print from Outlook Express, blue text is faint. Is there anyway to improve this?
- 95I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 96White lines appears down the page.
- 97Printouts are with gray background.
- 98Printouts are faint.
- 99Use the "Booklet Printing" feature.
- 100How do I change the length of time the printer will wait until it goes into Power Save mode?