FAQs & Troubleshooting
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206 Results
- 51Pre-Required Procedures (Linux)
- 52Install the built-in drivers (For Windows 8 and Windows 10)
- 53Verify the Brother machine connected to the Wired Network (For Macintosh)
- 54How to identify your Operating System (OS).
- 55What is the Network Shared printing?
- 56Can I print from and scan to iPhone, iPod touch and iPad?
- 57Change the printer driver settings (Windows/macOS)
- 58I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 59Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 60The paper is skewed when it's printed.
- 61I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 62NO PAPER XXXX (XXXX means "TRAY1"/"TRAY2" or "MP( Multi-purpose) TRAY" etc")
- 63What kind of Control Panel Setting Menu available and what do they mean?
- 64What kind of labels and transparencies can I use?
- 65What does the LOAD LETTER sized error message mean?
- 66The paper does not feed from MultiPurpose Tray(MP Tray).
- 67What is the protocol specification of the NC-4100h Type 2 print server?
- 68The print speed slows down.
- 69I cannot print from Mac OS X.
- 70Where do I find a Parallel or USB interface cable?
- 71What is Status Monitor and how can I turn it on/off?
- 72How can I install the Web BRAdmin on Windows Server 2003?
- 73How can I use the reprint function?
- 74Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 75I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 76JAM TRAY 1
- 77JAM MP TRAY
- 78I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 79How do I clean the corona wire of the drum unit?
- 80Can I use non-Brother or third party supplies with the Brother machine?
- 81Can I print from DOS applications?
- 82ERROR XX <-> SERVICE CALL
- 83What is the printable area per page?
- 84I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the control panel, or in the driver? If I change the setting in the driver, will the control panel setting be used?
- 85Print on both sides of the paper(2-sided/Duplex Printing).
- 86Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 87Print command (cupswrapper) (Linux)
- 88I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 89All print jobs are aborted and nothing is printed. (Linux)
- 90I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 91Windows 10 Support Information
- 92I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 93A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 94The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 95I cannot print from my computer via USB.
- 96I cannot print from my computer via network. (For Macintosh)
- 97I cannot print from my computer via network. (For Windows)
- 98What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 99I updated the Web BRAdmin and cannot enable the logging function.
- 100What is Optional Font Package (BS-3000)?