FAQs & Troubleshooting
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171 Results
- 51The printer status is Offline or Paused.
- 52Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 53Can my printer send me an e-mail if there is a problem?
- 54None of the LEDs illuminate.
- 55When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 56Why are the alarm and data lights blinking?
- 57Why does the Drum LED light?
- 58How do I clean the inside of the printer and Drum Unit?
- 59Printouts are with gray background.
- 60I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 61Can I buy any MICR toner?
- 62Paper size settings are unavailable when I print from OpenOffice (Linux)
- 63I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 64Print command (cupswrapper) (Linux)
- 65All print jobs are aborted and nothing is printed. (Linux)
- 66I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 67How to identify your Operating System (OS).
- 68What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 69When do I need to upgrade the printer memory?
- 70What kind of labels and transparencies can I use?
- 71How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 72How can I enable/disable the Quick Print Setup Utility?
- 73I cannot print from Mac OS X.
- 74The printer prints unexpectedly or it prints garbage.
- 75I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 76Why are the ready and alarm lights blinking?
- 77Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 78How can I change the IP address using the ARP and PING commands?
- 79I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 80Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 81Uninstall the drivers. (Mac OS X 10.5)
- 82I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 83The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 84Printouts have wrinkles or creases.
- 85I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 86Can I print from DOS applications?
- 87I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 88What do the LED indications mean?
- 89What can happen if the wrong paper is used in your machine.
- 90I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 91When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 92What is the BRAdmin Professional software used for?
- 93I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 94My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 95Where do I find the complete User's Guide?
- 96White spots appear in areas of dense black printing.
- 97I cannot install the driver when using the Driver Install Tool. (Linux)
- 98My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 99The downloaded driver's name is different from my machine's name. (Linux)
- 100The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)