FAQs & Troubleshooting
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128 Results
- 51What kind of paper can I use?
- 52The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 53Printouts have a curl or wave.
- 54White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 55Can I use non-Brother or third party supplies with the Brother machine?
- 56Print on both sides of the paper.
- 57Output sheets are completely black.
- 58I cannot install the driver when using the Driver Install Tool. (Linux)
- 59My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 60Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 61Print command (LPR) (Linux)
- 62I am unable to print from a client PC to a printer on a print server. (Linux)
- 63I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 64Pre-Required Procedures (Linux)
- 65What is the difference between the toner cartridge and the drum unit?
- 66What is the Network Shared printing?
- 67I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 68Windows 7 Support Information
- 69Why are the alarm and data lights on?
- 70Paper Feed Problems
- 71In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 72Why does the Drum LED light?
- 73Uninstall the drivers. (Mac OS X 10.5)
- 74I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 75How do I clean the corona wire of the drum unit?
- 76What do the LED indications mean?
- 77Replace the toner cartridge.
- 78How do I print on envelopes?
- 79Cannot print after a Windows 10 update (June 2020)
- 80The downloaded driver's name is different from my machine's name. (Linux)
- 81I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 82Large characters are printed incorrectly. (Linux)
- 83Print command (cupswrapper) (Linux)
- 84I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 85All print jobs are aborted and nothing is printed. (Linux)
- 86I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 87I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 88When printing with monochrome laser printer, the print position shifts. (Linux)
- 89I want to print using CUPS while keeping SELinux enabled. (Linux)
- 90Uninstall printer drivers (Linux)
- 91I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 92A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 93Change the printer driver settings (Windows/macOS)
- 94I cannot print from my computer via network. (For Windows)
- 95I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 96None of the LEDs illuminate.
- 97When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 98Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 99What is a file server based network and do Brother printers work in that type of environment?
- 100How can I change the IP address using the ARP and PING commands?