FAQs & Troubleshooting
![]() |
Popular |
146 Results
- 51"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 52How do I attach or remove the embroidery frame?
- 53How do I adjust the tension of the bobbin thread ?
- 54How to Embroider on Bag. [Video instructions]
- 55Maintenance (Clean the hook)
- 56When thread got tangled
- 57M5622201 appears on the Artspira app screen.
- 58M4341001 appears on the Artspira app screen.
- 59M2513631 appears on the Artspira app screen.
- 60"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 61"The pattern extends out of the pattern area. Change position of the pattern and scan the new area." message appears on the LCD. What does it mean?
- 62"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 63"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 64The needle threader cannot be used.
- 65The bobbin thread breaks.
- 66"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 67"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 68"Failed to save file." message appears on the LCD. What does it mean?
- 69Maintenance (Oiling the machine)
- 70Maintenance (Cleaning the thread paths of the upper threads)
- 71Maintenance (Cleaning around the needle plate)
- 72I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 73E92001 appears on the Artspira app screen.
- 74Data cannot be saved to a USB flash drive
- 75How to link accounts
- 76How to connect your machine and transfer data to Artspira
- 77List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 78M2102501 appears on the Artspira app screen.
- 79"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 80"Can't use this key during camera mode." message appears on the LCD. What does it mean?
- 81"Cannot recognize the embroidery positioning mark." message appears on the LCD. What does it mean?
- 82How do I check the thread tension ?
- 83The machine is noisy while embroidering.
- 84"This pattern cannot combine." message appears on the LCD. What does it mean?
- 85"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 86"This file cannot be used." message appears on the LCD. What does it mean?
- 87"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 88Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 89How do I embroider on small pieces of fabric ?
- 90How do I attach Iron-On Stabilizer (Backing) to Fabric ?
- 91How do I adjust the tension of the upper thread ?
- 92How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 93"Set the clock." message appears on the LCD. What does it mean?
- 94"Needle threader error" message appears on the LCD. What does it mean?
- 95"Needle bar case home position error." message appears on the LCD. What does it mean?
- 96"Needle case motor has been locked." message appears on the LCD. What does it mean?
- 97"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 98Why does the upper thread keep breaking?
- 99How do I thread the machine? (Threading the upper thread)
- 100How do I install the bobbin wound with thread?