FAQs & Troubleshooting
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120 Results
- 51I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 52I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 53Cannot print after a Windows 10 update (June 2020)
- 54My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 55Print command (LPR) (Linux)
- 56Print command (cupswrapper) (Linux)
- 57I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 58I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 59I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 60When printing with monochrome laser printer, the print position shifts. (Linux)
- 61I want to print using CUPS while keeping SELinux enabled. (Linux)
- 62Do I need a telephone line to send and receive faxes with my Brother machine?
- 63Windows 7 Support Information
- 64Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 65Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 66Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 67Uninstall the drivers. (Mac OS X 10.5)
- 68I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 69How do I clean the Scanner to improve the copy or fax quality?
- 70I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 71When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 72How can I clear the "PLS OPEN COVER" error message on LCD?
- 73I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 74I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 75Replace the toner cartridge.
- 76Paper size settings are unavailable when I print from OpenOffice (Linux)
- 77The downloaded driver's name is different from my machine's name. (Linux)
- 78The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 79I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 80I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 81To install the printer driver easily using a tool. (Linux)
- 82Uninstall printer drivers (Linux)
- 83Open the Control Panel (For Windows)
- 84I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 85A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 86The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 87The paper is skewed when it's printed.
- 88Why doesn't my Brother machine have a dial tone?
- 89In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 90How can I clear the "PAPER JAM" error message?
- 91I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
- 92How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 93The machine does not print anything.
- 94I am experiencing problems sending a fax, what can I do?
- 95How do I program the date and time?
- 96How do I clear the message "MFC is Busy" or "Connect Failure"?
- 97Can I reduce the size of a received fax on this machine?
- 98When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 99How do I clear the "Awaiting Redial" error?
- 100Replace the drum unit.