FAQs & Troubleshooting
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143 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51I cannot print on a wireless (Wi-Fi) network (Windows)
- 52I cannot print on a wireless (Wi-Fi) network (Mac)
- 53After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 54How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 55(Video) Remove Small Scraps of Paper Jammed in the ADF
- 56(Video) Document is Jammed under the Document Cover
- 57Enable the Brother machine's network interface.
- 58I cannot find some option in the Printing preferences. (For Windows)
- 59Cannot Scan ##
- 60Discover the MAC address of the Brother network card
- 61Change the printer driver settings (Windows)
- 62What is the recommended paper?
- 63I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 64Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 65The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 66My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 67Command List of brscan. (Linux)
- 68I get a TS error when trying to print on a wireless network.
- 69Check the firmware version.
- 70The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 71I cannot print from my computer via USB.
- 72My Brother machine has no power.
- 73In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 74I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 75I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 76I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 77I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 78The downloaded driver's name is different from my machine's name. (Linux)
- 79How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 80I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 81I am unable to print from a client PC to a printer on a print server. (Linux)
- 82To install the printer driver easily using a tool. (Linux)
- 83Firewall port requirements of the Scan Key Tool (Linux)
- 84Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 85Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 86(Video) Document is Jammed in the Top of the ADF Unit
- 87Protect your Brother machine against unauthorised access over the network
- 88Open the Status Monitor (Windows)
- 89Manual Feed
- 90Toner specks
- 91Lines across the page
- 92Can I use non-Brother or third party supplies with the Brother machine?
- 93Ghosting images
- 94I cannot connect my machine to a Windows 11 computer via USB.
- 95I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 96Configure and use the Scan Key Tool (Linux)
- 97When I print images, the quality is not good (Linux)
- 98The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 99Large characters are printed incorrectly. (Linux)
- 100The driver installation finished successfully but I cannot print. (Linux)