FAQs & Troubleshooting
![]() |
Popular |
313 Results
- 51Enable the Brother machine's network interface.
- 52When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 53When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 54The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 55The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 56Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 57Unable to Scan AX
- 58Unable to Print 3X
- 59When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 60Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 61Restrict access to certain operations on my Brother machine.
- 62Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 63Where can I get FaceFilter Studio and what can I do with this application?
- 64When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 65One or more of my colors are not printing (blank).
- 66I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 67Load envelopes into my machine
- 68Use the Network Connection Repair Tool (Windows)
- 69My machine does regular cleaning cycles in the night. How can I correct this?
- 70When I print photos, the color quality is not good.
- 71Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 72What type(s) of connections can I use with my Brother machine and a wireless network?
- 73Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 74Glossy Paper does not feed correctly.
- 75I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 76Cannot print after a Windows 10 update (June 2020)
- 77Easy Scan to E-mail
- 78My Brother machine does not feed the glossy paper or envelope from the manual feed slot.
- 79Stains appear at the end of the printed/ copied documents.
- 80One line (banding) appears at the end of the printed/ copied documents.
- 81Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 82Printing/ Scanning with a mobile device
- 83I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 84The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 85Print a web page from iPrint&Scan when using an Android™ mobile device.
- 86Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 87Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 88Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 89Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 90The LCD displays an error code when I use Web icon (Brother Web Connect).
- 91What is Brother Web Connect?
- 92Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 93Important points you need to confirm before configuring your Brother machine for a wireless network.
- 94Print the WLAN report
- 95Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 96Unable to Print 7X
- 97Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 98Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 99The edge of glossy paper is smudged.
- 100Scan multiple pages into one file instead of each scan being saved as a separate file.