FAQs & Troubleshooting
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246 Results
- 51After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 52Open the Control Panel (For Windows)
- 53Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 54I cannot print from my computer via USB.
- 55How do I know which side up my photo paper should be in the tray?
- 56The printer status is Offline or Paused.
- 57When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 58Print using only the black ink cartridge when the Color cartridges have run out.
- 59I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 60The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 61Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 62Wireless setup is requesting a WPS PIN to complete the setup
- 63Uninstall Scan-key-tool. (Linux)
- 64To install the printer driver easily using a tool. (Linux)
- 65Uninstall printer drivers (Linux)
- 66I cannot print using my Brother machine on a wireless network (Windows)
- 67How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 68I cannot find some option in the Printing preferences. (For Windows)
- 69Cannot Detect Ink Volume
- 70Printing/ Scanning with the Cloud
- 71The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 72Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 73How to identify your Operating System (OS).
- 74I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 75Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 76Unable to Print 3X
- 77Low Temperature
- 78Discover the MAC address of the Brother network card
- 79Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 80Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 81Ink Low
- 82I cannot scan via USB. (Mac OS X)
- 83When I print photos, the color quality is not good.
- 84I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 85Wrong Paper Size
- 86I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 87Cover is Open
- 88Is my Brother machine compatible with Windows Vista?
- 89Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 90Can third party ink be used to refill the ink cartridges?
- 91When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 92Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 93Scan a document from a Windows XP application
- 94When I print, the pages are smudged with ink.
- 95Improve poor print quality.
- 96The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 97I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 98Uninstall the Brother Software and Drivers (Windows)
- 99Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 100I cannot install the Linux printer driver in Fedora 33 or later. (Linux)