FAQs & Troubleshooting
![]() |
Popular |
288 Results
- 51Replace Ink
- 52I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 53The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 54How do I factory reset the network settings?
- 55What is the BRAdmin Professional software used for?
- 56I installed scan-key-tool, but it does not work. (Linux)
- 57I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 58ControlCenter3 displays a blank screen at startup (Windows)
- 59I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 60How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 61Scan a document in Mac OS X 10.6.
- 62Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 63Configure and use the Scan Key Tool (Linux)
- 64Uninstall the scanner driver. (Linux)
- 65Set up your Brother machine on a wireless network.
- 66I cannot print using my Brother machine on a wireless network (Windows)
- 67When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 68Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 69Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 70I cannot make borderless prints.
- 71Can I use AirPrint with my Brother machine?
- 72Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 73Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 74I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 75Locate files scanned with ControlCenter2 (For Macintosh)
- 76Can I print from or scan to Android™ Smartphone?
- 77Change the printer driver settings (Windows/macOS)
- 78I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 79Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 80Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 81Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 82When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 83Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 84I cannot print over a network using the XML Paper Specification Printer Driver.
- 85I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 86I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 87I cannot remove red-eye.
- 88Can third party ink be used to refill the ink cartridges?
- 89When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 90One or more of my colors are not printing (blank). What can I do?
- 91Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 92Scan an image and insert it in a Windows XP application
- 93Scan a document from a Windows Vista application
- 94Glossy Paper does not feed correctly. What can I do?
- 95How do I clear the message "Unable to..." or "... Unable" ?
- 96When I print, the pages are smudged with ink. What should I do?
- 97Is there a way to view how much ink is remaining?
- 98When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 99I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 100I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".