FAQs & Troubleshooting
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205 Results
- 51I cannot feed the paper from the Photo Paper Tray.
- 52How do I clear the message "INK EMPTY" from the display?
- 53I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 54The LCD displays an error code (number). What does it mean?
- 55I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 56I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 57When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 58I'm using Macintosh. What is the PreScan option used for?
- 59Paper size settings are unavailable when I print from OpenOffice (Linux)
- 60The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 61Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 62Print command (LPR) (Linux)
- 63Important points for specifying the scan area (Linux)
- 64I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 65I want to print using CUPS while keeping SELinux enabled. (Linux)
- 66ControlCenter3 displays a blank screen at startup (Windows)
- 67Windows 10 Support Information
- 68Can I print from or scan to Android™ Smartphone?
- 69How do I know which side up my photo paper should be in the tray?
- 70Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 71When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 72The ink bleeds and the letters look fuzzy on my printed documents. What can I do?
- 73How do I start ControlCenter3?
- 74Scan a document from a Windows Vista application
- 75"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 76Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 77Set the date and time
- 78When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 79I cannot install the driver when using the Driver Install Tool. (Linux)
- 80Configure the Scan to Email Feature (Linux)
- 81I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 82When I print images, the quality is not good (Linux)
- 83The downloaded driver's name is different from my machine's name. (Linux)
- 84I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 85Large characters are printed incorrectly. (Linux)
- 86The driver installation finished successfully but I cannot print. (Linux)
- 87When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 88Delete a network scanner entry. (Linux)
- 89How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 90All print jobs are aborted and nothing is printed. (Linux)
- 91To install the printer driver easily using a tool. (Linux)
- 92How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 93When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 94The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 95Open the "Scanners and Cameras" and Properties.
- 96The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 97The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 98Locate files scanned with ControlCenter3 (For Windows)
- 99My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 100Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?