FAQs & Troubleshooting
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212 Results
- 51Uninstall the drivers. (Mac OS X 10.5)
- 52How do I load envelopes into my machine?
- 53Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 54Images of the thumbnail page from the media (memory) card won't print.
- 55I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 56I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 57When I print images, the quality is not good (Linux)
- 58The downloaded driver's name is different from my machine's name. (Linux)
- 59The driver installation finished successfully but I cannot print. (Linux)
- 60How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 61I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 62I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 63Uninstall printer drivers (Linux)
- 64I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 65Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 66I cannot find some option in the Printing preferences. (For Windows)
- 67I still receive the error message "Paper Jam" after I removed the jammed paper.
- 68Can I use AirPrint with my Brother machine?
- 69Locate files scanned with ControlCenter2 (For Macintosh)
- 70The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 71The printer status is Offline or Paused.
- 72When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 73Is my Brother machine compatible with third party print servers?
- 74Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 75When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 76The print speed is very slow when I use XML Paper Specification Printer Driver.
- 77When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 78Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 79Scan a document in Mac OS X 10.7.
- 80Scan an image and insert it in a Windows XP application
- 81Where is the USB port on the machine?
- 82When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 83When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 84Uninstall the Brother Software and Drivers (Windows)
- 85I'm using Macintosh. What is the PreScan option used for?
- 86I cannot install the driver when using the Driver Install Tool. (Linux)
- 87I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 88Paper size settings are unavailable when I print from OpenOffice (Linux)
- 89My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 90The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 91Print command (LPR) (Linux)
- 92Command List of brscan. (Linux)
- 93I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 94All print jobs are aborted and nothing is printed. (Linux)
- 95I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 96To install the printer driver easily using a tool. (Linux)
- 97I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 98My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 99When I make a copy the image or text is cut off. What can I do?
- 100How do I make copies using my Brother machine?