FAQs & Troubleshooting
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122 Results
- 51I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 52Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 53I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 54Uninstalling the printer drivers (Linux®)
- 55How can I connect to my printer using Wi-Fi® in Windows 10 S?
- 56Using the Printer Setting Tool (for Mac)
- 57What is the JPEG printing and how can I use it?
- 58I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 59How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 60How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 61The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 62Where can I find my Brother printer's serial number?
- 63Which options should I select in the Device Settings when I use the optional Roll Printer Case?
- 64I cannot save a file downloaded from the Brother support website (For Windows)
- 65Using Web Based Management
- 66Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 67How to connect to an AC power outlet (optional)
- 68The print quality is poor, and the image is too light or dark.
- 69(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 70How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 71The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 72I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 73Installing a CA certificate
- 74How to install Brother software on a computer not connected to the Internet
- 75The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 76I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 77How to open the Devices and Printers window
- 78When printing using the optional roll printer case (PA-RC-001), gaps between lines may decrease or blurred characters may be printed.
- 79How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 80Using the Printer Setting Tool (for Windows)
- 81What kinds of software are available for this printer?
- 82Getting ready to use your printer.
- 83Using the Device Settings (for Windows)
- 84How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 85The DATA indicator has turned off even though data remains in the printer.
- 86How do I print from a computer or mobile device?
- 87Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 88The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 89I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 90How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 91(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 92The printed image is out of alignment.
- 93How to insert paper
- 94(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 95When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 96The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 97Install BRAdmin Professional 3
- 98I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 99Can I print out the printer settings?
- 100The printed image is compressed or stretched.