FAQs & Troubleshooting
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348 Results
- 51When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 52Check Connection
- 53How to identify your Operating System (OS).
- 54The left side of the document will not print when I make a copy from the scanner glass.
- 55Set up the Brother machine to 2-sided(duplex) print the received faxes.
- 56Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 57Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 58Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 59Discover the MAC address of the Brother network card
- 60Print Unable
- 61How can I prevent public access to certain features on my Brother machine?
- 62I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 63Clean the drum unit
- 64MANUAL FEED
- 65I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 66Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 67Store numbers on my Brother machine for easy dialing from the control panel. (For users who installed the Internet fax feature into their Brother machines.)
- 68Drum Error (Drum!)
- 69Out of Memory
- 70JAM DUPLEX
- 71JAM TRAY 1
- 72What is Distinctive Ring and how do I program it?
- 73Black toner marks across the page
- 74When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 75Reset the network settings to the factory default (video instructions).
- 76Reset the network settings to the factory default
- 77Print on envelopes, labels, or thick paper from the manual feed slot.
- 78Turn the Toner Save mode on or off
- 79I cannot install the driver when using the Driver Install Tool. (Linux)
- 80I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 81Windows 10 Support Information
- 82Open the "Scanners and Cameras" and Properties.
- 83Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 84Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
- 85Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows)
- 86Why doesn't my Brother machine have a dial tone?
- 87I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 88Curled (video instructions available)
- 89I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 90When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 91Protect your Brother machine against unauthorised access over the network
- 92Delete print jobs from the print queue.
- 93I cannot find some option in the Printing preferences. (For Windows)
- 94What is Brother iPrint&Scan?
- 95The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 96Print a web page from iPrint&Scan when using an Android™ mobile device.
- 97Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 98Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 99Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 100Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.