FAQs & Troubleshooting
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186 Results
- 51Paper size settings are unavailable when I print from OpenOffice (Linux)
- 52My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 53Large characters are printed incorrectly. (Linux)
- 54When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 55I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 56Delete a network scanner entry. (Linux)
- 57Uninstall Scan-key-tool. (Linux)
- 58How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 59I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 60I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 61When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 62How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 63How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 64When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 65Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 66I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 67Clear the paper jam or printer jam.
- 68The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 69I am experiencing problems sending a fax, what can I do?
- 70When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 71What is Multi-Function Link Pro Suite?
- 72When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 73Can I still receive faxes or calls when the machine is switched off?
- 74I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 75I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 76I cannot install the driver when using the Driver Install Tool. (Linux)
- 77The downloaded driver's name is different from my machine's name. (Linux)
- 78I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 79I want to print using CUPS while keeping SELinux enabled. (Linux)
- 80How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 81The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 82Do I need a telephone line to send and receive faxes with my Brother machine?
- 83The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 84Why doesn't my Brother machine have a dial tone?
- 85Verify if the Brother machine has a dial tone
- 86I cannot scan via USB. (Mac OS X)
- 87Scan a document from the Windows Vista Photo Gallery
- 88Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 89How do I clear a Machine Error 41, ME41 from the display?
- 90Scan a document from a Windows XP application
- 91The keys on the control panel do not respond.
- 92How do I program the date and time?
- 93I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 94Why are my sent faxes always received with a black vertical line down the page?
- 95I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 96How can I configure Windows® XP to send faxes?
- 97I'm using Windows®. Print speed is too slow. What can I do?
- 98I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 99I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.
- 100Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).