FAQs & Troubleshooting
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142 Results
- 51When I select 2 sheets in Excel and try to print in 2-sided(Duplex) mode, I cannot. Why?
- 52Printouts have toner specks.
- 53"JAM DUPLEX" error appears on the LCD.
- 54When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 55Can I print from DOS applications?
- 56Output sheets are completely black.
- 57The downloaded driver's name is different from my machine's name. (Linux)
- 58I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 59Install the built-in drivers (For Windows 8 and Windows 10)
- 60I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 61I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 62I cannot print from my computer via USB.
- 63I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 64I cannot print from my computer via network. (For Macintosh)
- 65I cannot print from my computer via network. (For Windows)
- 66I cannot use the "Modules Update" button on Web BRAdmin.
- 67Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 68Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 69Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 70How can I clean the corona wire of the drum unit?
- 71Replace the drum unit.
- 72I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 73Change the language displayed on my Brother machine's LCD.
- 74Can I buy any MICR toner?
- 75I cannot install Brother drivers on Debian 10 or later (Linux)
- 76What driver package format is supported by my Linux distribution?
- 77Cannot print after a Windows 10 update (June 2020)
- 78Large characters are printed incorrectly. (Linux)
- 79What is the difference between the toner cartridge and the drum unit?
- 80How to identify your Operating System (OS).
- 81The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 82What is the Network Shared printing?
- 83Windows 7 Support Information
- 84I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 85How can I install the Web BRAdmin on Windows Server 2003?
- 86Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 87What is a "Generic PCL Driver"?
- 88When I print from Outlook Express, blue text is faint. Is there anyway to improve this?
- 89Uninstall the drivers. (Mac OS X 10.5)
- 90White lines appears down the page.
- 91Lines appears across the page.
- 92Can I use non-Brother or third party supplies with the Brother machine?
- 93I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 94Use the "Booklet Printing" feature.
- 95What are the expected yields of the consumables?
- 96How can I print envelopes?
- 97Paper size settings are unavailable when I print from OpenOffice (Linux)
- 98My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 99The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 100I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)