FAQs & Troubleshooting
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162 Results
- 51The printer prints unexpectedly or it prints garbage data.
- 52Check the Node Name of the Brother machine
- 53Replace Belt unit
- 54What can happen if the wrong paper is used in your machine.
- 55When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 56When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 57I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 58Windows 10 Support Information
- 59Check the firmware version.
- 60I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 61I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 62What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 63Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 64What driver package format is supported by my Linux distribution?
- 65Cannot print after a Windows 10 update (June 2020)
- 66The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 67Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 68Open the Control Panel (For Windows)
- 69Install the built-in drivers (For Windows 8 and Windows 10)
- 70Can I print on transparencies e.g. for overhead projectors?
- 71Can I use AirPrint with my Brother machine?
- 72Discover the MAC address of the Brother network card
- 73Can I print from or scan to Android™ Smartphone?
- 74Belt End Soon
- 75WT Box End Soon
- 76I cannot print from my computer via network. (For Macintosh)
- 77Clean the paper pick-up roller
- 78The print speed is very slow when I use XML Paper Specification Printer Driver.
- 79Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 80Clean the drum unit
- 81Drums End Soon/ Drum End Soon(X)
- 82Clean the corona wire
- 83Can I print from DOS applications? What printer driver emulation can be used?
- 84What is APIPA?
- 85What is the printable area per page?
- 86Disable the APIPA protocol
- 87What is the recommended paper?
- 88Can I buy any MICR toner?
- 89Install extra memory
- 90Clear paper jams
- 91When I print images, the quality is not good (Linux)
- 92The downloaded driver's name is different from my machine's name. (Linux)
- 93Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 94Print command (LPR) (Linux)
- 95I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 96I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 97Uninstall printer drivers (Linux)
- 98Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 99Verify the Brother machine connected to the Wired Network (For Windows)
- 100The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.