FAQs & Troubleshooting
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165 Results
- 51Verify the Brother machine connected to the Wired Network (For Macintosh)
- 52Verify the Brother machine connected to the Wired Network (For Windows)
- 53A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 54Discover the MAC address of the Brother network card
- 55Can I print from or scan to Android™ Smartphone?
- 56Change the printer driver settings (Windows/macOS)
- 57I am using Windows. When I print a document, the printed page is blank. What should I do?
- 58"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
- 59Error Message from CD installation in Windows XP : Cannot find file bh21xx.pdd. Please locate the file, occurs during installation. The installation states a file is missing.
- 60Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 61Reprint the last print job. (For Windows users only)
- 62Print a Printer Settings page.
- 63How do I print a Test page?
- 64What is a "Generic PCL Driver"?
- 65Printouts are with gray background.
- 66What can happen if the wrong paper is used in your machine.
- 67What is the printable area per page?
- 68I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 69I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 70The driver installation finished successfully but I cannot print. (Linux)
- 71I am unable to print from a client PC to a printer on a print server. (Linux)
- 72I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 73To install the printer driver easily using a tool. (Linux)
- 74"Offline" appears on the Status Monitor.
- 75Open the Control Panel (For Windows)
- 76Install the built-in drivers (For Windows 8 and Windows 10)
- 77I cannot print from my computer via USB.
- 78I cannot print from my computer via network. (For Macintosh)
- 79How can I print the pages in reverse page order in Windows?
- 80I cannot print from the printer in a network-shared environment when using Windows XP SP2 32 bit or Windows Vista 32 bit. What can I do?
- 81The LEDs on the control panel of the printer indicate "Drum Error". Though I cleaned the corona wire, this error message was not cleared. What can I do?
- 82The print speed is very slow when I use XML Paper Specification Printer Driver.
- 83Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 84When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 85My Brother machine misfeeds paper.
- 86Print a list of the internal fonts.
- 87What is the default node name of the Brother Print Server?
- 88I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003 IPP. What should I do?
- 89Drum Life End Soon
- 90How can I clean the inside of the printer?
- 91The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 92White lines appears down the page.
- 93White lines appear across the page.
- 94How can I clean the corona wire of the drum unit?
- 95What do the LED indications mean?
- 96I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 97The image is ghosted.
- 98Output sheets are completely black.
- 99I cannot install the driver when using the Driver Install Tool. (Linux)
- 100My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)