- 119.03.2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 221.05.2019I can print but cannot scan via network. (For Mac)
- 317.05.2019The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 411.04.2019I can print but cannot scan via network. (For Windows)
- 521.01.2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 614.11.2018I am sharing my Brother machine. I can print but cannot scan.
- 707.04.2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 825.03.2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 925.03.2016The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 1025.03.2016I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 1124.03.2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 1224.03.2016I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 1324.03.2016I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 1424.03.2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 1523.04.2013When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 1611.01.2013I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 1708.11.2011I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 1807.11.2011I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.