FAQs & Troubleshooting
Popular |
90 Results
- 1I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 2When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4This printer is not detected when establishing a Bluetooth® connection.
- 5Where can I find my Brother printer's serial number?
- 6How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 7How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 8What is the JPEG printing and how can I use it?
- 9How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 10How to insert paper
- 11Printing is not possible. (USB connection)
- 12Where can I download the latest P-touch Editor for Mac?
- 13The printer does not turn on, so I cannot print.
- 14Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 15I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 16Installing a CA certificate
- 17How to install Brother software on a computer not connected to the Internet
- 18The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 19How do I create and transfer templates? (for Mac)
- 20I cannot connect my printer to a Windows 11 computer via USB.
- 21How to set up the printer
- 22How do I connect the printer to my computer via Wi-Fi®?
- 23The side margins are incorrect.
- 24What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 25(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 26(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 27Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 28Installing the CUPS wrapper/LPR printer driver (Linux®)
- 29(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 30How do I connect my computer to the printer using the Wireless Direct mode?
- 31How to open the Devices and Printers window
- 32When printing from an application, the application's "Collate" setting does not work correctly.
- 33The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 34How do I connect the printer and my mobile device via Bluetooth®?
- 35How to identify the printer's firmware version
- 36How do I switch to and use the mass storage mode?
- 37Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 38The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 39What do the indicator lights mean?
- 40How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 41How do I clean the platen roller?
- 42Pages don't print.
- 43How to identify your Operating System (OS) for Windows or Mac
- 44What is the Label List? (P-touch Editor 5.x for Windows)
- 45I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 46I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 47How can I connect the printer to my mobile device via Wi-Fi®?
- 48How can I create a table and join cells? (P-touch Editor 5.x for Windows)
- 49Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 50How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)