FAQs & Troubleshooting
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216 Results
- 1I cannot print using a HSe cassette.
- 2How do I connect the printer to my computer via Wi-Fi® using an access point?
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4Where can I download the latest P-touch Editor for Mac?
- 5When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 6Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 7Open LBX files created in P-touch Editor in Pro Label Tool
- 8Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 9I cannot print using FLe tape and get an error message.
- 10The label does not cut well.
- 11I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 12(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 14Where can I find my Brother printer's serial number?
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16What iOS mobile application can I use?
- 17What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 18How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 19Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 20P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 21When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 22Using the Communication Settings (for Windows)
- 23I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 24How to delete the registry information and files related to the printer driver
- 25How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 26Installing the software
- 27The tape got jammed or stuck in the printer.
- 28How to identify your Operating System (OS) for Windows or Mac
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
- 31How can I connect my printer wirelessly?
- 32What is P-touch Library?
- 33Where can I find the IP addresses of my computer and the printer?
- 34Where can I find the printer's network settings, such as IP address?
- 35How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 36Power Supply
- 37Install BRAdmin Professional 3
- 38(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 39How to identify the printer's firmware version
- 40Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 41(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 42How can I reset the printer?
- 43How do I update the firmware?
- 44I cannot print after updating the firmware or font data.
- 45Some of the print options in OpenOffice do not work. (Linux®)
- 46Creating a label with GIMP (Linux®)
- 47Creating a label with OpenOffice (Linux®)
- 48How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 49How to open the Devices and Printers window
- 50Using Cable Label Tool