FAQs & Troubleshooting
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125 Results
- 1Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 2How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 3I cannot print using a HSe cassette.
- 4P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 7Which brands of Ni-MH rechargeable batteries do you recommend?
- 8How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 9How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11When I try to print the printer information, the red lamp flashes and the print does not start.
- 12I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 13How is the print head cleaning cassette used?
- 14Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 15I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 16I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 17The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 18How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 19(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 20I get an error message and cannot update the firmware. (Windows 10 or later)
- 21When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 22What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 23I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 24How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 25How to install Brother software on a computer not connected to the Internet
- 26The tape got jammed or stuck in the printer.
- 27Where can I find my Brother printer's serial number?
- 28P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 29The label does not cut well.
- 30How can I print without displaying the print monitor screen?
- 31Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 32Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 33Printing is not possible. (USB connection)
- 34(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 35When printing from an application, the application's "Collate" setting does not work correctly.
- 36How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 37The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 38"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 39The driver downloaded from the website cannot be installed.
- 40My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 41I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 42How to open the Devices and Printers window
- 43Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 44Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 45I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 46How to delete the registry information and files related to the printer driver
- 47How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 48(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 49How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 50How to identify your Operating System (OS) for Windows or Mac