FAQs & Troubleshooting
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266 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3How to identify your Operating System (OS).
- 4Set up a Brother machine and your mobile device on a wireless network
- 5The printer status is Offline or Paused.
- 6Print using only the black ink tank when the Color tanks have run out.
- 7Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 10Easy Scan to E-mail
- 11Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 12The edge of glossy paper is smudged.
- 13Refill Ink
- 14(Video) Fill the ink tanks
- 15Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 16Paper Jam
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Forward a fax to another fax machine when my machine has a mechanical issue.
- 19Where can I download Brother iPrint&Scan application for Mac?
- 20Correct the Paper Feed to Clear Vertical Lines
- 21My Brother machine could not be found over the network when I installed drivers on my computer.
- 22Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 23What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 24Reset the Network Settings to Factory Default
- 25I cannot print using my Brother machine on a wireless network (Mac)
- 26Download a file from the "Downloads" section and save it to Windows 8 computer.
- 27Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 28What is Brother Web Connect?
- 29No Paper / No Paper Fed
- 30What is Distinctive Ring and how do I program it?
- 31Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 32Change the Print Setting Options When Having Printing Problems
- 33Check the Print Alignment from Your Brother Machine
- 34Open the Control Panel (For Windows)
- 35The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 36One or more of my colors are not printing (blank).
- 37Telephone Line Interference/VoIP.
- 38Load Documents in the Automatic Document Feeder (ADF)
- 39Load Paper in the Multi‑purpose Tray (MP Tray)
- 40Combine multiple scanned documents into a single file with PaperPort™
- 41I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 42What is Brother iPrint&Scan?
- 43The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 44I cannot make borderless prints.
- 45When I print photos, the color quality is not good.
- 46Paper Size Mismatch
- 47Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 48Enter Text on Your Brother Machine
- 49Connect the cords
- 50I cannot scan via network.