FAQs & Troubleshooting
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292 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Load paper in the paper tray
- 3Use voice mail on the same line as my Brother machine.
- 4White streaks or bands down the page
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 7My Brother machine could not be found over the network when I installed drivers on my PC.
- 8Replace WT Box
- 9When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10Set up my Brother machine to forward the received faxes to another location.
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 15Jam MP Tray
- 16Colored lines across the page
- 17Colors are light or faint on the whole page
- 18I cannot print using my Brother machine on a wireless network (Windows)
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20Configure and use the Scan to Network feature (For Windows)
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 24Replace Laser
- 25What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 26Uneven density appears periodically across the page.
- 27Size Error DX or Size Error 2-sided
- 28Toner Low
- 29Jam 2-sided
- 30Replace Drum
- 31Cannot print after a Windows 10 update (June 2020)
- 32Install extra memory
- 33What driver package format is supported by my Linux distribution?
- 34Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 35The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 36Replace PF Kit xx
- 37Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 38I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 39Document Jam
- 40Jam Rear
- 41Jam Inside
- 42Colored streaks or bands down the page
- 43Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 44Registration or Registration failed.
- 45Cartridge Error
- 46Belt End Soon
- 47Print both sides of paper or a booklet automatically
- 48Print on envelopes, labels or thick paper from the MP Tray
- 49Print the Network Configuration Report
- 50Open the Control Panel (For Windows)