FAQs & Troubleshooting
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374 Results
- 1Replace the Toner Cartridge
- 2What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 3I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6Adjust color settings by using the custom setting in the printer driver
- 7The color of your printouts is not what you expected
- 8Replace the Waste Toner Box
- 9Curled or wavy
- 10Confirm that a FAX I sent was received correctly.
- 11Replace Drum
- 12Wireless setup is requesting a WPS PIN to complete the setup
- 13Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15Use Universal Print (Windows)
- 16The printer status is Offline or Paused.
- 17Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 18Paper is Jammed in the Back of the Machine
- 19Replace Fuser
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21Scan Using Secure Function Lock 3.0
- 22Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 23Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 24Condensation
- 25Reset the Network Settings to the Factory Settings
- 26I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 27When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 28I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 29Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 30Customize the Home Screen for ease of use.
- 31My Brother machine is unresponsive.
- 32Send or Receive an Email Securely Using SSL/TLS
- 33Check the Remaining Part Life
- 34Reset the Drum Counter
- 35Load and Print Envelopes Using the MP Tray
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37(Video) Unpack your Brother machine
- 38(Video) Load A4/Letter paper
- 39(Video) Load an Envelope (MP Tray)
- 40Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 41Download a file from the "Downloads" section and save it to Windows 8 computer.
- 42Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 43How to identify your Operating System (OS).
- 44Print Unable ##
- 45Replace PF Kit xx
- 46Use voice mail on the same line as my Brother machine.
- 47Toner scatter or toner stain
- 48White spots
- 49I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 50"Offline" appears on the Status Monitor.