FAQs & Troubleshooting
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368 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 4I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Restrict changing machine settings for users.
- 7White streaks or bands down the page
- 8Replace the Belt Unit
- 9Replace Drum
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Paper is Jammed in the Back of the Machine
- 12Paper is Jammed in the Paper Tray
- 13Replace the Toner Cartridge
- 14I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 15Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 16Reset the Drum Counter
- 17Reset the Network Settings to the Factory Settings
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19Replace the Waste Toner Box
- 20Ghost
- 21Cartridge Error
- 22I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 23I cannot print using my Brother machine on a wireless network (Mac)
- 24Load Paper in the Multi‑purpose Tray (MP Tray)
- 25Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 26(Video) Load A4/Letter paper
- 27What is Brother Web Connect?
- 28Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 29What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 30Uneven density appears periodically across the page.
- 31The color of your printouts is not what you expected
- 32Drum !
- 33White spots
- 34Vertical colored streaks or bands appear on the page
- 35Cannot print after a Windows 10 update (June 2020)
- 36Set up your Brother machine on a wireless network.
- 37Create a Certificate Signing Request (CSR)
- 38Protect your Brother machine against unauthorised access over the network
- 39Registration or Registration failed.
- 40Print Unable ##
- 41Print both sides of paper or a booklet automatically
- 42Set up my Brother machine to forward the received faxes to another location.
- 43Carry out calibration to improve the color density
- 44Reset Your Brother Machine
- 45Drum End Soon
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47Use voice mail on the same line as my Brother machine.
- 48Paper is Jammed underneath the Paper Tray
- 49The faxes I send are always received with a vertical black line.
- 50Blank page or some colors are missing.