FAQs & Troubleshooting
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343 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3(Video) Replace the Toner Cartridge
- 4Replace the Drum Unit
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6Reset Your Brother Machine
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Scan Using Secure Function Lock 3.0
- 10The printer status is Offline or Paused.
- 11Ghosting images
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13My Brother machine could not be found over the network when I installed drivers on my computer.
- 14Uneven color density across the page
- 15Brother iPrint&Scan cannot find my Brother machine (macOS)
- 16What can happen if the wrong paper is used in your machine.
- 17Print Unable ##
- 18What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 19What is Brother iPrint&Scan?
- 20Check and Cancel a Pending Fax
- 21What is the recommended paper?
- 22Adjust color settings by using the custom setting in the printer driver
- 23Document Jam
- 24Replace the Waste Toner Box
- 25Paper is Jammed in the Back of the Machine
- 26Enable the Brother machine's network interface.
- 27Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 28I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 29I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 30Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 31Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 32Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 33The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 34Choose the Correct Receive Mode
- 35Discover the MAC address of the Brother network card
- 36No Tray / No Tray T1 / No Tray1
- 37No Drum Unit
- 38Set up my Brother machine to forward the received faxes to another location.
- 39Paper is Jammed Inside the Machine
- 40Curled or wavy
- 41What is the default password for my Brother machine?
- 42Send an Email with User Authentication
- 43I cannot find some option in the Printing preferences. (For Windows)
- 44Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 45Reduce Printing Noise
- 46I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 47Reduce Toner Consumption
- 48Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 49Reset the Drum Counter
- 50Replace PF Kit xx