FAQs & Troubleshooting
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360 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 6(Video) Load A4/Letter paper
- 7(Video) Cannot Detect
- 8(Video) Paper is Jammed in the Back of the Machine
- 9(Video) Print the Network Configuration Report
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Set Telephone Line Compatibility for Interference and VoIP Systems
- 12I cannot find some option in the Printing preferences. (For Windows)
- 13(Video) Enable the Brother machine's network interface.
- 14When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 15White lines down the page
- 16Setup a Brother machine on a wireless (Wi-Fi) network.
- 17Confirm the results about faxes that I sent and received.
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 20(Video) Load Paper in the Paper Tray
- 21(Video) 2-sided Disable or 2-sided Disabled
- 22Turn Off Memory Receive
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24I am having a issue receiving faxes.
- 25I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 26Brother iPrint&Scan cannot find my Brother machine (macOS)
- 27What driver package format is supported by my Linux distribution?
- 28Change the Fax Forwarding Number
- 29Load Documents in the Automatic Document Feeder (ADF)
- 30Easy Scan to E-mail
- 31My Brother machine could not be found over the network when I installed drivers on my computer.
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33How to identify your Operating System (OS).
- 34Set the Number of Rings Before the Machine Answers (Ring Delay)
- 35The printer status is Offline or Paused.
- 36What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 37(Video) Paper is Jammed inside the Machine
- 38What is Distinctive Ring and how do I program it?
- 39The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 40Clean the Machine
- 41Set the Fax Receive Stamp
- 42(Video) Set up your Brother machine on a wireless network.
- 43Forward Incoming Faxes to Another Machine
- 44Load Paper in the Multi‑purpose Tray (MP Tray)
- 45The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 46Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 47Printing/ Scanning with a mobile device
- 48Reduce Printing Noise
- 49Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 50Scan Unable XX