FAQs & Troubleshooting
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262 Results
- 1Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 6(Video) Load A4/Letter paper
- 7Faint
- 8Jam Inside (With Video Instructions)
- 9Wrinkles or creases
- 10(Video) Unpack your Brother machine
- 11Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 12I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14Jam 2-sided
- 15Replace Drum
- 16(Video) Replace Toner
- 17What is Brother iPrint&Scan?
- 18The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 19Can I print from or scan to Android™ Smartphone?
- 20What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 21Document Jam (With Video Instructions)
- 22Toner specks
- 23Jam Rear (With Video Instructions)
- 24Jam Tray (With Video Instructions)
- 25Turn the Toner Save Mode on or off.
- 26Black lines down the page
- 27Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 28When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 29Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 30The printer status is Offline or Paused.
- 31White spots or black spots at 94 mm (3.7 in.) intervals
- 32Black toner marks across the page
- 33I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 34Wireless setup is requesting a WPS PIN to complete the setup
- 35(Video) Update the Driver or Firmware for your Brother machine
- 36Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 37Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 38What is AirPrint?
- 39The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 40I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 41Manual Feed
- 42Drum !
- 43Curled or wavy
- 44Large characters are printed incorrectly. (Linux)
- 45I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 46Set up your Brother machine on a wireless network.
- 47I cannot print using my Brother machine on a wireless network (Mac)
- 48My Brother machine could not be found over the network when I installed drivers on my PC.
- 49(Video) Connect telephone line and power cords
- 50Scan from the Brother iPrint&Scan application using Windows Phone.