FAQs & Troubleshooting
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249 Results
- 51Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 52Select Receive mode.
- 53Can I print from or scan to Android™ Smartphone?
- 54Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 55I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 56What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 57Clean the drum unit
- 58Drum !
- 59What is the BRAdmin Professional software used for?
- 60What driver package format is supported by my Linux distribution?
- 61I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 62Uninstall printer drivers (Linux)
- 63A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 64When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 65Unpack your Brother machine
- 66(Video) Load an Envelope (Manual Feed Slot)
- 67I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 68Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 69When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 70Smudges on printed pages (Poor fixing)
- 71In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 72When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 73I am experiencing problems sending a fax.
- 74I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 75Black toner marks across the page
- 76Turn the Toner Save Mode on or off.
- 77Hollow print
- 78My machine prints documents in inverted colors after updating to Android™ 14.
- 79I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 80I cannot find some options in the Print dialog box (macOS 11 or later)
- 81Configure and use PC-FAX (CUPS) (Linux)
- 82Where can I download Brother iPrint&Scan application for Mac?
- 83Wireless setup is requesting a WPS PIN to complete the setup
- 84Command List of brscan. (Linux)
- 85Uninstall the scanner driver. (Linux)
- 86Firewall port requirements of the Scan Key Tool (Linux)
- 87Scan a document using Brother iPrint&Scan. (macOS only)
- 88How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 89I cannot save a file downloaded from the Brother support website (For Windows)
- 90I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 91Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 92What is AirPrint?
- 93How to identify your Operating System (OS).
- 94I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 95What is the Network Shared printing?
- 96Discover the MAC address of the Brother network card
- 97Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 98Change the printer driver settings (Windows/macOS)
- 99Print Unable or Print Unable XX
- 100I can print but cannot scan via network. (For Windows)