FAQs & Troubleshooting
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191 Results
- 1(Video) Load A4/Letter paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3(Video) Replace Toner
- 4Load paper in the paper tray
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Curled or wavy
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 8Turn the Toner Save Mode on or off.
- 9Ghost
- 10Document Jam (With Video Instructions)
- 11Jam Tray (With Video Instructions)
- 12(Video) Load an Envelope (Manual Feed Slot)
- 13Jam 2-sided
- 14Jam Inside (With Video Instructions)
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16(Video) Connect telephone line and power cords
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18Replace Drum
- 19Hollow print
- 20Print both sides of paper or a booklet automatically
- 21When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 22(Video) Set up your Brother machine
- 23(Video) Unpack your Brother machine
- 24Delete print jobs from the print queue.
- 25How to identify your Operating System (OS).
- 26I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 27Change the printer driver settings (Windows/macOS)
- 28TONER ENDED
- 29Manual Feed
- 30I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 31(Video) Update the Driver or Firmware for your Brother machine
- 32The printer status is Offline or Paused.
- 33What is Distinctive Ring and how do I program it?
- 34Smudges on printed pages (Poor fixing)
- 35The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 36Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 37Select Receive mode.
- 38Scan Unable xx
- 39Scan multiple pages into one file instead of each scan being saved as a separate file.
- 40Toner Low or Prepare New Toner Cartridge
- 41Size mismatch
- 42Jam Rear (With Video Instructions)
- 43Envelope creases
- 44Wrinkles or creases
- 45Print on envelopes, labels, or thick paper from the manual feed slot.
- 46I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 47Connect the telephone line and power cord
- 48Can I use AirPrint with my Brother machine?
- 49The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 50Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)