FAQs & Troubleshooting
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384 Results
- 51Make a two-sided copy. (Duplex)
- 52One or more of my colors are not printing (blank).
- 53Scan a document in Mac OS X 10.6.
- 54Can I transfer faxes to the PC when my machine has a mechanical problem?
- 55Replace Ink
- 56I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 57My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 58Print the Network Configuration List
- 59Print command (LPR) (Linux)
- 60Firewall port requirements of the Scan Key Tool (Linux)
- 61How do I clear the message "Cannot Detect" from the display?
- 62The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 63I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 64Cannot print after a Windows 10 update (June 2020)
- 65Uninstall the scanner driver. (Linux)
- 66How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 67Set up your Brother machine on a wireless network.
- 68I cannot print using my Brother machine on a wireless network (Windows)
- 69Scan from the Brother iPrint&Scan application using Windows Phone.
- 70Delete print jobs from the print queue.
- 71What is Brother iPrint&Scan?
- 72Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 73Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 74Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 75What is AirPrint?
- 76Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 77The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 78Change the quality of the faxes I send.
- 79Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
- 80Delete numbers stored in my Brother machine's Caller ID History.
- 81Unable to Scan AX
- 82Unable to Print 3X
- 83Low Temperature
- 84How do I know which receive mode to select?
- 85Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 86Can I print from or scan to Android™ Smartphone?
- 87I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 88I cannot scan via USB. (Mac OS X)
- 89When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 90Scan multiple pages into one file instead of each scan being saved as a separate file.
- 91Set up my Brother machine to forward the received faxes to another location.
- 92Wrong Paper Size
- 93Print using only the black ink cartridge when the Color cartridges have run out.
- 94I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 95Can third party ink be used to refill the ink cartridges?
- 96Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 97I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 98Why doesn't the machine answer when receiving a call?
- 99I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 100Why do the color ink cartridges run out of ink even though I never or rarely print in color?