FAQs & Troubleshooting
![]() |
Popular |
226 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Load paper in the paper tray
- 4What is Brother iPrint&Scan?
- 5Can I print from or scan to Android™ Smartphone?
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9I still receive the error message "Paper Jam" after I removed the jammed paper.
- 10When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 11Set up my Brother machine to forward the received faxes to another location.
- 12What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 13Improve poor print quality.
- 14Cannot print after a Windows 10 update (June 2020)
- 15The downloaded driver's name is different from my machine's name. (Linux)
- 16Enable the Brother machine's network interface.
- 17Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 18I cannot make borderless prints.
- 19Scan a document and save the scanned image to a folder on a local or network hard disk
- 20Low Temperature
- 21Unable to Print XX
- 22My Brother machine has no power.
- 23When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 24I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 25Send a fax using PC-FAX with LPD/LPRng (Linux)
- 26When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 27Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 29Scan a document and e-mail it as an attachment
- 30The printer status is Offline or Paused.
- 31Paper Jam
- 32Replace Ink
- 33Scan using XSane or GIMP (Linux)
- 34Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 35When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 36I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 37Protect your Brother machine against unauthorised access over the network
- 38Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 39Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 40Important points you need to confirm before configuring your Brother machine for a wireless network.
- 41I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 42Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 43Unable to Print 7X
- 44Ink Absorber Full
- 45High Temperature
- 46Ink Low
- 47Scan multiple pages into one file instead of each scan being saved as a separate file.
- 48When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 49When I print photos, the color quality is not good.
- 50Wrong Paper Size