FAQs & Troubleshooting
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328 Results
- 1(Video) Load A3/Ledger paper
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3(Video) Load A4/Letter paper
- 4What is Brother iPrint&Scan?
- 5Print using only the black ink cartridge when the Color cartridges have run out.
- 6Paper Jam
- 7Check the Print Quality
- 8Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 9What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 15One or more of my colors are not printing (blank).
- 16What is Brother Web Connect?
- 17Change the Print Setting Options When Having Printing Problems
- 18Check the Print Alignment from Your Brother Machine
- 19Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 20(Video) Connect telephone line and power cords
- 21Install Starter Ink
- 22Ink Low
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
- 25Export the Certificate and Private Key
- 26Cannot Detect Ink Volume
- 27What is AirPrint?
- 28Can third party ink be used to refill the ink cartridges?
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30(Video) Set up your Brother machine
- 31(Video) Unpack your Brother machine
- 32Replace Ink
- 33Cannot print after a Windows 10 update (June 2020)
- 34Wireless setup is requesting a WPS PIN to complete the setup
- 35Set the Date and Time Using Web Based Management
- 36Send or Receive an Email Securely Using SSL TLS
- 37Send an Email with User Authentication
- 38Manage Multiple Certificates
- 39Install a Certificate on Your Brother Machine
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41Install the starter ink cartridges
- 42Delete print jobs from the print queue.
- 43Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 44The edge of glossy paper is smudged.
- 45Adjust the Machine Volume
- 46Paper Size Mismatch
- 47Where is the USB/Ethernet port on the machine?
- 48I cannot find some options in the Print dialog box (macOS 11 or later)
- 49Add your Brother machine with AirPrint (macOS)
- 50I cannot print using my Brother machine on a wired network. (Windows/macOS)