FAQs & Troubleshooting
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337 Results
- 1How do I clear vertical lines or streaks that appear in the copies I made?
- 2Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Can I print from or scan to Android™ Smartphone?
- 5The printer status is Offline or Paused.
- 6When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 9Colored lines appear across the page.
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11What is Distinctive Ring and how do I program it?
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13Scan from the Brother iPrint&Scan application using Windows Phone.
- 14Download a file from the "Downloads" section and save it to Windows 8 computer.
- 15I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 16I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 17I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 18Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 19Printouts have toner scatter or toner stain.
- 20What kind of memory can I use?
- 21The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 22The image is ghosted.
- 23Nothing is printed on the page or some colors are missing.
- 24Firewall port requirements of the Scan Key Tool (Linux)
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 26I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 27I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 28I cannot send a fax using PC-FAX (Windows 10)
- 29Delete print jobs from the print queue.
- 30Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 31What is Brother iPrint&Scan?
- 32Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 33Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 34How to identify your Operating System (OS).
- 35I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 36When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 37Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 38I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 39Can I set my Brother machine to forward the faxes I receive to another location?
- 40How do I replace the belt unit?
- 41What can happen if the wrong paper is used in your machine.
- 42When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 43My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 44I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 45I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 46What driver package format is supported by my Linux distribution?
- 47When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 48I am unable to print from a client PC to a printer on a print server. (Linux)
- 49Send a fax using PC-FAX with LPD/LPRng (Linux)
- 50Pre-Required Procedures (Linux)