FAQs & Troubleshooting
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306 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9The printer status is Offline or Paused.
- 10White streaks or bands down the page
- 11Replace Drum
- 12What is Brother iPrint&Scan?
- 13The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 14Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 15When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 16Can I print from or scan to Android™ Smartphone?
- 17Adjust color settings by using the custom setting in the printer driver
- 18Replace PF Kit xx
- 19Print a document securely using the Secure Print feature (Windows)
- 20Wireless setup is requesting a WPS PIN to complete the setup
- 21Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 22A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 23Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 24Reset the network settings to the factory default.
- 25When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 26Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 27Short Paper
- 28I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 29What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 30I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 31I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 32Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 33My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 34Load paper in the paper tray
- 35My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 36Document Jam
- 37Jam Rear
- 38Turn the Toner Save Mode on or off.
- 39Protect your Brother machine against unauthorised access over the network
- 40Printing/ Scanning with a mobile device
- 41Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 42I cannot print using my Brother machine on a wireless network (Mac)
- 43Enable the Brother machine's network interface.
- 44Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Print a web page from iPrint&Scan when using an Android™ mobile device.
- 46Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 47Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 48Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 49The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 50WT Box End Soon