FAQs & Troubleshooting
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342 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3What is Brother iPrint&Scan?
- 4Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Print on plain paper or bond paper from the Manual feed slot
- 7Adjust color settings by using the custom setting in the printer driver
- 8I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 9Reset the network settings to the factory default (video instructions available)
- 10Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 13Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 14Can I print from or scan to Android™ Smartphone?
- 15Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 16Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 17I cannot send a fax using PC-FAX (Windows 10)
- 18Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 19Locate files scanned with ControlCenter3 (For Windows)
- 20What driver package format is supported by my Linux distribution?
- 21Wireless setup is requesting a WPS PIN to complete the setup
- 22I cannot find some option in the Printing preferences. (For Windows)
- 23Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 24A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 25Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 26Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 27Change the printer driver settings (Windows/macOS)
- 28No Belt Unit
- 29Belt End Soon
- 30The printer status is Offline or Paused.
- 31When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 32I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 33I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 34Which E-mail packages are compatible with ControlCenter3?
- 35I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 36What can happen if the wrong paper is used in your machine.
- 37I'm using Macintosh. What is the PreScan option used for?
- 38Delete print jobs from the print queue.
- 39The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 40I keep getting the error message "Authenticate Err (Authentication error)".
- 41WT Box End Soon
- 42When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 43Scan multiple pages into one file instead of each scan being saved as a separate file.
- 44Set up my Brother machine to forward the received faxes to another location.
- 45Carry out calibration to improve the color density
- 46What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 47Drums End Soon/ Drum End Soon(X)
- 48Jam Inside
- 49I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 50Can I use non-Brother or third party supplies with the Brother machine?