FAQs & Troubleshooting
Popular |
348 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3White spots or black spots at 94 mm (3.7 in.) intervals
- 4What is Brother iPrint&Scan?
- 5Wrinkles or creases
- 6Page skewed
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8Cannot print after a Windows 10 update (June 2020)
- 9When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 10Combine multiple scanned documents into a single file with PaperPort™
- 11Check Connection
- 12How to identify your Operating System (OS).
- 13My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 14How can I prevent public access to certain features on my Brother machine?
- 15I am asked to enter a password when starting the Remote Setup application. What is the password?
- 16Is my Brother machine compatible with Windows Vista?
- 17Store numbers on my Brother machine for easy dialing from the PC.
- 18Store numbers on my Brother machine for easy dialing from the PC.(For users who installed the Internet fax feature into their Brother machines.)
- 19What kind of paper can I use?
- 20Jam Rear
- 21Lines across the page
- 22REPLACE DRUM
- 23Black lines down the page
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 25Curled (video instructions available)
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27I cannot print using my Brother machine on a wireless network (Mac)
- 28When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 33Set up the Brother machine to 2-sided(duplex) print the received faxes.
- 34Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 35Discover the MAC address of the Brother network card
- 36Can I print from or scan to Android™ Smartphone?
- 37Can I print from and scan to iPhone, iPod touch and iPad?
- 38Change the printer driver settings (Windows/macOS)
- 39I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 40What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 41Size mismatch
- 42Drum End Soon
- 43Envelope creases
- 44What is the recommended paper?
- 45My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 46To install the printer driver easily using a tool. (Linux)
- 47When printing with monochrome laser printer, the print position shifts. (Linux)
- 48When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 49Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 50The printer status is Offline or Paused.