FAQs & Troubleshooting
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304 Results
- 51Clear the message "Awaiting Redial"
- 52Uninstall the drivers (Windows)
- 53I'm using Windows and the print speed is too slow. What can I do?
- 54How do I print envelopes?
- 55I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 56Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). What can I do?
- 57I cannot install the driver when using the Driver Install Tool. (Linux)
- 58I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 59My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 60The downloaded driver's name is different from my machine's name. (Linux)
- 61The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 62I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 63Large characters are printed incorrectly. (Linux)
- 64I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 65I installed scan-key-tool, but it does not work. (Linux)
- 66I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 67All print jobs are aborted and nothing is printed. (Linux)
- 68I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 69I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 70To install the printer driver easily using a tool. (Linux)
- 71Uninstall printer drivers (Linux)
- 72I cannot print using my Brother machine on a wireless network (Mac)
- 73ControlCenter3 displays a blank screen at startup (Windows)
- 74The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 75Important points you need to confirm before configuring your Brother machine for a wireless network.
- 76The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 77The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 78Windows 7 Support Information
- 79"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 80Scan multiple pages into one file instead of each scan being saved as a separate file.
- 81Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 82How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 83How do I receive faxes when the Brother machine is in Manual Mode?
- 84Can I print a report that will show all of my Speed Dial and Group numbers?
- 85Scan a document from the Windows Vista Photo Gallery
- 86How do I set a password on my Brother network card?
- 87When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 88The Printer Driver does not show print resolution. How do I determine the resolution settings?
- 89How do I set up my Brother machine's built-in Message Center?
- 90Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 91Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 92Where is the USB port on the machine?
- 93What kind of Media Adapter can I use?
- 94How do I clear the message "INK EMPTY" from the display?
- 95Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 96How do I clean the Scanner to improve the copy or fax quality?
- 97How do I re-install the drivers?
- 98Why doesn't the machine answer when receiving a call?
- 99Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 100I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™ card, MultiMediaCard™ is installed into the media slot. What can I do?