Where is the USB port on the machine?

One or more of my colors are not printing (blank). What can I do?

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

What driver package format is supported by my Linux distribution?

I cannot make borderless prints.

How do I know which side up my photo paper should be in the tray?

Is my Brother machine compatible with third party print servers?

When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.

Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?

What kind of Media Adapter can I use?

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

Windows 10 Support Information

Locate files scanned with ControlCenter3 (For Windows)

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

Can I program my Brother machine to forward the faxes I receive to another location?

When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?

When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?

I cannot install Brother drivers on Debian 10 or later (Linux)

Pre-Required Procedures (Linux)

The printer status is Offline or Paused.

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

How do I use my Outlook contacts with my Brother PC-Fax? (import)

I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.

When a large capacity xD-Picture Card™ is inserted into the media slot, I have noticed that the copy speed in "Best" quality mode is slower than when the media (memory) card is removed. Why?

I'm using Mac OS X 10.4/10.5. How do I use the Brother Status Monitor Widget?

How do I clean the Scanner to improve the copy or fax quality?

Improve poor print quality.

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)

I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)

Cannot print after a Windows 10 update (June 2020)

When I print images, the quality is not good (Linux)

Large characters are printed incorrectly. (Linux)

I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)

When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)

All print jobs are aborted and nothing is printed. (Linux)

I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)

ControlCenter3 displays a blank screen at startup (Windows)

Check the firmware version.

Download a file from the "Downloads" section and save it to Windows 8 computer.

Install the built-in drivers (For Windows 8 and Windows 10)

Verify the Brother machine connected to the Wired Network (For Windows)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

Open the "Scanners and Cameras" and Properties.

The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)

The edge of glossy paper is smudged.