FAQs & Troubleshooting
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252 Results
- 1Can I set my Brother machine to forward the faxes I receive to another location?
- 2Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 3Does NC-2200w work with Windows Vista?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5Can I confirm that the FAX was sent correctly?
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 8When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 9I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 10When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 11Why can't I print when an ink cartridge is empty?
- 12Can I print from or scan to Android™ Smartphone?
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14Can I print using only the black ink cartridge when the Color cartridges have run out?
- 15I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 16Can third party ink be used to refill the ink cartridges?
- 17I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 18"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 19Can I reduce the size of a received fax on this machine?
- 20I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 21I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 22I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 23Scan using XSane or GIMP (Linux)
- 24Uninstall printer drivers (Linux)
- 25Check the IP addresses of your PC and the Brother machine
- 26How do I know which receive mode to select?
- 27How can I re-install the drivers?
- 28When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 29How do I replace the Ink Cartridge?
- 30Why are my sent faxes always received with a black vertical line down the page?
- 31Paper size settings are unavailable when I print from OpenOffice (Linux)
- 32The downloaded driver's name is different from my machine's name. (Linux)
- 33Large characters are printed incorrectly. (Linux)
- 34The edge of glossy paper is smudged.
- 35Why doesn't my Brother machine have a dial tone?
- 36I am having issues with the paper feed. What can I do?
- 37Is there any way to view how much ink is remaining?
- 38I'm using Windows®. Print speed is too slow. What can I do?
- 39My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 40Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 41I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 42What driver package format is supported by my Linux distribution?
- 43I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 44I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 45How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 46Pre-Required Procedures (Linux)
- 47Scan and save a document in PDF format (Scan to File)
- 48Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 49In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 50One or more of my colors are not printing (blank). What can I do?