FAQs & Troubleshooting
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303 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 2Can I print from or scan to Android™ Smartphone?
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 5Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 6Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 7When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 10What is Brother iPrint&Scan?
- 11Print a web page from iPrint&Scan when using an Android™ mobile device.
- 12Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 13The printer status is Offline or Paused.
- 14Load paper in the paper tray
- 15Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 16Ink Low
- 17Scan and save a document in PDF format (Scan to File)
- 18I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 19How do I load envelopes into my machine?
- 20I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22I cannot send a fax using PC-FAX (Windows 10)
- 23I am unable to print from a client PC to a printer on a print server. (Linux)
- 24Can I use AirPrint with my Brother machine?
- 25When I print, the pages are smudged with ink. What should I do?
- 26Configure scan settings without administrator privileges (Linux)
- 27ControlCenter3 displays a blank screen at startup (Windows)
- 28Delete print jobs from the print queue.
- 29The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 30Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 31I am unable to change my Brother machine's Receive Mode.
- 32How many times will my Brother machine automatically redial a busy number?
- 33Scan multiple pages into one file instead of each scan being saved as a separate file.
- 34I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 35What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 36Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 37Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 38I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 39Scan using XSane or GIMP (Linux)
- 40I installed scan-key-tool, but it does not work. (Linux)
- 41I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 42Install FaceFilter Studio onto Windows 10.
- 43When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 44Open the "Scanners and Cameras" and Properties.
- 45When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 46Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 47Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 48Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 49Scan a document from a Windows Vista application
- 50When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?