FAQs & Troubleshooting
 |
Popular |
259 Results
- 1Where is the USB port on the machine?
- 2Pre-Required Procedures (Linux)
- 3The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4Scan and save a document in PDF format (Scan to File)
- 5Print using only the black ink cartridge when the Color cartridges have run out.
- 6Why doesn't the machine answer when receiving a call?
- 7How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 8Can I print from or scan to Android™ Smartphone?
- 9I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 12When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 13Delete print jobs from the print queue.
- 14The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 15How to identify your Operating System (OS).
- 16The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 17Delete numbers stored in my Brother machine's Caller ID History.
- 18I cannot print from my computer via USB.
- 19My machine does regular cleaning cycles in the night. How can I correct this?
- 20I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 21Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 22What is Distinctive Ring and how do I program it?
- 23The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 24I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 25When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 26I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 27Configure the Scan to Email Feature (Linux)
- 28Paper size settings are unavailable when I print from OpenOffice (Linux)
- 29When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 30I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 31How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 32Print command (cupswrapper) (Linux)
- 33To install the printer driver easily using a tool. (Linux)
- 34I want to print using CUPS while keeping SELinux enabled. (Linux)
- 35Firewall port requirements of the Scan Key Tool (Linux)
- 36Install FaceFilter Studio onto Windows 10.
- 37Open the Status Monitor
- 38Do I need a telephone line to send and receive faxes with my Brother machine?
- 39I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 40I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 41Scan a document from the Windows Vista Photo Gallery
- 42I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
- 43I am using Voice Over Internet Protocol (VoIP) and I'm having problems sending faxes.
- 44When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 45In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 46Scan a document in Mac OS X 10.6.
- 47Scan a document using "Scanner and Camera Wizard" in Windows XP
- 48When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 49I am having a problem receiving faxes.
- 50Uninstall the drivers. (Mac OS X 10.2 - 10.4)
