FAQs & Troubleshooting
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127 Results
- 1I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3What is the Label List? (P-touch Editor 5.x for Windows)
- 4My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 5How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 6When I print many continuous labels, part of the label data is printed twice.
- 7How to identify your Operating System (OS) for Windows or Mac
- 8How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 9How to open the Devices and Printers window
- 10Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 11I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 12The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 13How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 14The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 15How do I install/change the RD roll?
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17What Android™ mobile application can I use?
- 18What iOS mobile application can I use?
- 19How do I uninstall the printer driver?
- 20How do I transfer label templates with P-touch Transfer Express?
- 21What do the indicator lights mean?
- 22How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 23How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 24I cannot save the edited text file. (Linux®)
- 25I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 26When printing using the RD roll, the print is out of alignment.
- 27How do I transfer label or slip templates?
- 28Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 29How can I connect the printer to my mobile device via Wi-Fi® ?
- 30How do I connect the printer to my computer via Wi-Fi®?
- 31"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 32How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 33How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 34When I print a long label or many labels continuously, printing suddenly stops.
- 35How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 36Where can I find my Brother printer's serial number?
- 37How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 38How to share your printer in Windows 7 in a network-shared environment.
- 39Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 40What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 41The paper settings specified from the server computer are not reflected on the client computer.
- 42I cannot print from the printer in a network-shared environment.
- 43How do I reset network setting?
- 44How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 45I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 46Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 47All print jobs have been cancelled and nothing can be printed. (Linux®)
- 48Large characters are printed incorrectly. (Linux®)
- 49Creating a label with GIMP (Linux®)
- 50Installing a CA certificate