FAQs & Troubleshooting
Latest |
242 Results
- 5112/06/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 5212/06/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 5312/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 5412/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 5512/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 5612/06/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 5712/06/2023Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 5812/06/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 5912/06/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 6012/06/2023How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 6112/06/2023My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 6212/06/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 6312/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 6412/06/2023How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 6512/06/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6612/06/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 6712/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 6812/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 6912/06/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 7012/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 7112/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 7212/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 7312/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 7402/06/2023I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7512/04/2023Where can I find my Brother printer's serial number?
- 7601/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 7701/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 7820/01/2023What are the cleaning sheets for? When do I use them?
- 7918/01/2023Using the Communication settings (for Windows)
- 8010/01/2023What kind of paper can I use for Print Service Plugin?
- 8128/11/2022I cannot connect my printer to the wireless network with WPS when using WPA3.
- 8221/11/2022How can I connect my printer wirelessly?
- 8321/11/2022How to print a label using AirPrint (For Mac)
- 8421/10/2022Using Web Based Management
- 8513/10/2022Where can I download the latest P-touch Editor for Mac?
- 8604/10/2022I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 8728/06/2022How to install Brother software on a computer not connected to the Internet
- 8818/05/2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 8909/05/2022How do I print labels distributed to multiple printers?
- 9002/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 9126/04/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 9226/04/2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 9318/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9411/04/2022Install BRAdmin Professional 3
- 9511/04/2022The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 9631/03/2022How to delete the registry information and files related to the printer driver
- 9728/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 9828/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 9907/03/2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 10016/02/2022How can I print using Portrait? (iPrint&Label)