FAQs & Troubleshooting
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197 Results
- 1I cannot install the printer driver.
- 2Where can I download the latest P-touch Editor for Mac?
- 3The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 4Installing the software
- 5I cannot print.
- 6Where can I find my Brother printer's serial number?
- 7How to identify your Operating System (OS) for Windows or Mac
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9What are the cleaning sheets for? When do I use them?
- 10How do I transfer label or slip templates?
- 11When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 12Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 13I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 14I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 15I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 16(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 17I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
- 18How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 19When printing from an application, the application's "Collate" setting does not work correctly.
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 22Using the Printer Setting Tool (for Windows)
- 23How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 24Poor print quality when printing on narrow labels. (iPrint&Label)
- 25The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 26What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 27My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 28How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 29Printing is not possible. (USB connection)
- 30The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 31How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 32I got an error while installing the printer driver. (Linux®)
- 33Print free-length labels with the set length (Linux®)
- 34Some of the print options in OpenOffice do not work. (Linux®)
- 35Creating a label with OpenOffice (Linux®)
- 36P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 37(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38How to open the Devices and Printers window
- 39Small characters or thin lines are printed faintly.
- 40How to identify the printer's firmware version
- 41If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 42Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 43(Video) When I print many continuous labels, part of the label data is printed twice.
- 44When I print many continuous labels, part of the label data is printed twice.
- 45How do I print vertical text? (P-touch Editor 5.x for Windows)
- 46How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 47How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 48(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 49(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 50How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)