FAQs & Troubleshooting
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215 Results
- 1The paper settings specified from the server computer are not reflected on the client computer.
- 2Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 3How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 4Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 5Adding a custom media size for continuous tape / roll (Linux®)
- 6How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 7Can I use the app with my iPad? (iPrint&Label)
- 8I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 11What Android™ mobile application can I use?
- 12How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 13Poor print quality when printing on narrow labels. (iPrint&Label)
- 14Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 15The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 16How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 17Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 18My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 19How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 20How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 21How do I transfer label or slip templates?
- 22Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 23I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 24I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 25How do I switch to and use the mass storage mode?
- 26How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 27What is the Label List? (P-touch Editor 5.x for Windows)
- 28My printer will not print from the P-touch Address Book software.
- 29How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 30I cannot print from the client computer to the printer on the print server. (Linux®)
- 31Where can I find my Brother printer's serial number?
- 32I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 33Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 34I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 35All print jobs have been cancelled and nothing can be printed. (Linux®)
- 36Are there any drivers available for FreeBSD? (Linux®)
- 37Large characters are printed incorrectly. (Linux®)
- 38The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 39How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 40How to open the Devices and Printers window
- 41Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
- 42How can I create a barcode label? (iPrint&Label)
- 43If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 44Can I directly operate my printer from a self-developed application software and print a label?
- 45Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 46I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 47How do I uninstall the printer driver?
- 48How to identify your Operating System (OS) for Windows or Mac
- 49How do I change the language setting? (P-touch Editor Lite LAN)
- 50How do I save a layout style that I created? (P-touch Editor 5.x for Windows)