FAQs & Troubleshooting
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- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2Which interface cable can I use?
- 3My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 4Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 5How do I transfer label or slip templates?
- 6I got an error while installing the printer driver. (Linux®)
- 7How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 8Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 9Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 10Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 11I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 12(Video) When I print many continuous labels, part of the label data is printed twice.
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14What iOS mobile application can I use?
- 15How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 16My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 17I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 18Some of the print options in OpenOffice do not work. (Linux®)
- 19Where can I find my Brother printer's serial number?
- 20I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 21Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 22Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 23What is the default User ID and Password for BRAdmin Light or Professional?
- 24The power button does not light up.
- 25Where can I download the latest P-touch Editor for Mac?
- 26Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 27How can I print using Portrait? (iPrint&Label)
- 28If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 29How do I switch to and use the mass storage mode?
- 30The driver downloaded from the website cannot be installed.
- 31I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 34Poor print quality when printing on narrow labels. (iPrint&Label)
- 35Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 36I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 37Where can I download Brother iPrint&Label? (iPrint&Label)
- 38When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 39How do I install/change the label roll?
- 40How to open the Devices and Printers window
- 41Small characters or thin lines are printed faintly.
- 42Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 43When I print many continuous labels, part of the label data is printed twice.
- 44How do I install the software on the computer for wired network environment? (for Windows)
- 45How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 46How do I change the language setting? (P-touch Editor Lite LAN)
- 47What is the Label List? (P-touch Editor 5.x for Windows)
- 48How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 49How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 50What is "Tree" icon shown in some layout styles for? (P-touch Address Book)